Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 15, 2025
Introduction
At galorinthuvexa, we take your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at galorinthuvexa.sbs or use our financial education services. We believe in transparency – you should know exactly what happens to your data and have control over how it's used.
This policy applies to all visitors and users of our platform, whether you're browsing our educational content, participating in our learning programs, or simply exploring what we offer. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services. Understanding what we collect helps you make informed decisions about your privacy.
Personal Information
When you interact with our platform, we may collect personal information that you voluntarily provide, including:
- Your name and email address when you subscribe to our newsletters
- Contact information when you reach out to us through our contact form
- Learning preferences and progress when you participate in our educational programs
- Feedback and comments you provide about our services
- Payment information when you purchase premium content (processed securely through third-party providers)
Technical Information
We automatically collect certain technical information when you visit our website:
- Your IP address and general location information
- Browser type, version, and operating system
- Pages you visit and time spent on our site
- Referring websites and search terms used to find us
- Device information and screen resolution
How We Use Your Information
Your information helps us provide better services and educational content. We use your data for several specific purposes, always with your privacy in mind.
We never sell your personal information to third parties. Your data is used exclusively to improve your experience with our financial education platform.
- Educational Content Delivery: Personalizing your learning experience and tracking your progress through our programs
- Communication: Sending you newsletters, course updates, and responding to your inquiries
- Service Improvement: Analyzing how our platform is used to enhance functionality and user experience
- Technical Operations: Maintaining website security, preventing fraud, and ensuring smooth operation
- Legal Compliance: Meeting regulatory requirements and protecting our legal interests
Data Storage and Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with multiple layers of protection.
Security Measures
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure backup systems with encrypted storage
- Regular updates to security protocols and software
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Typically, this means:
| Type of Data | Retention Period | Purpose |
|---|---|---|
| Account Information | Until account deletion | Service provision |
| Learning Progress | 3 years after last activity | Educational continuity |
| Communication Records | 2 years | Support and service quality |
| Technical Logs | 12 months | Security and performance |
Your Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
Access and Control
- Access: Request a copy of all personal information we hold about you
- Correction: Update or correct any inaccurate information
- Deletion: Request removal of your personal information from our systems
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Opt out of certain types of data processing
How to Exercise Your Rights
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity to protect your information.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. Cookies are small files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
- Essential Cookies: Necessary for basic website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant content and advertisements
You can control cookies through your browser settings, though disabling certain cookies may affect your experience on our platform.
Third-Party Services
We work with trusted third-party services to enhance our platform and provide you with better educational content. These partnerships are carefully selected and governed by strict privacy agreements.
- Analytics Providers: Help us understand website usage and improve user experience
- Payment Processors: Handle secure payment transactions (we don't store payment card information)
- Email Services: Deliver newsletters and course communications
- Educational Content Partners: Provide specialized financial education materials
These third parties have their own privacy policies and may use your information according to their terms. We encourage you to review their privacy practices as well.
International Data Transfers
As we operate from the United Kingdom, your information is primarily processed and stored within the UK. However, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy.
We only transfer data to countries that provide adequate protection or under specific legal frameworks that ensure your information remains secure. You can request more information about these transfers and the safeguards we use.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Address: Gibside, Nr Rowlands Gill, Newcastle upon Tyne NE16 6BG, United Kingdom
Phone: +447968840399
Email: info@galorinthuvexa.sbs
We're committed to addressing your privacy concerns promptly and transparently.